BOOKING AND PAYMENT: A deposit may be requested in order to secure a booking. Note that your booking may be cancelled if we have not received payment of a deposit within 2 weeks of this request, unless otherwise arranged, and you may lose your space. Payment of balance MUST be made on arrival and additional days paid for before midday. An enquiry IS NOT a booking until confirmed by us and / or a deposit has been received.
CANCELLATION: If a deposit has been paid, this may be returned at the discretion of Welsummer - for bookings of 1-3 tents if cancellation is made at more than seven days before arrival but an administration charge of £5 will be deducted, -for group bookings of more than 3 tents if cancellation is made at more than fourteen days before arrival but an administration charge of £5 per tent will be deducted. Postponement may be arranged at the discretion of Welsummer but never more than once and again an administration charge of £5 will be deducted. Deposits will be witheld for any unused days following early departure or late arrival. A request to book with us indicates agreement to these terms.
ON SITE: Parties must register at the office before occupying a site and provide ID if asked. Unaccompanied minors are not permitted. Numbers must be strictly adhered to, any additional guests will be charged a fee and must be registered on arrival.
NOISE must be kept to a minimum and not be heard from outside the campsite at anytime. Musical instruments are welcomed but no electrical equipment or stereos should be played. Please keep QUIET after 10.30pm as there may be other people that want to sleep and sound carries in our small campsite.
FIRES Allocated areas, and the sizes of the fire pits, must be kept to. Please do not light a fire ANYWHERE else. Wood and kindling must not at any time be taken from the woods or from any of the the log piles - we coppice our wood carefully to provide sustainable energy for the houses, but we are happy to supply for campers at a cost. If laying wood is collected it WILL BE CHARGED FOR. We try to maintain a good relationship with the neighbouring landowners so please help us by NOT collecting wood from their land or from the footpaths. -Fires and barbecues must never be left unsupervised and must be put out before being left for the night. -Please excercise additional care during high wind, being aware of the distance from your fire to your own and your neighbours tent. Fires and barbecues are used entirely at your own risk.
PLANTS AND TREES must be respected, please avoid children pulling on them and damaging them. Green wood and branches should not be torn off for burning or games!
WASTE Recycling facilities for glass, paper and compostable raw food waste are provided. PLEASE use them. Our ethos is based on low environmental impact, so please help us keep to that. Please crush packaging as much as possible. The sites must be left as found, with all waste removed. Smokers must use an ashtray, please ask for one - don't throw butts in the fires or on the ground - they are not biodegradable! smoking is not permitted in the toilets.
DOGS must be kept on lead at all times, waste must be cleared by owner. We are sorry, pets are not permitted in our Glamping units.
Whilst we make every effort to ensure a safe campsite we cannot accept responsibility for your possessions or personal injuries sustained whilst on the property or using fires. Agreement to stay on site indicates agreement to these terms which are also displayed outside the campsite office. Failure to comply may result in your party being asked to leave the site without reimbursement.